Product: Orchid Boutique Customer Care Clear all filters (0 of 4 reviews match)
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They sent me the new size and made sure I got it on time. Everything was quite fast and there were still 2 weeks left for Christmas. My sister received her gift and she is delighted. So due to the experience with shipping, exchange and attention, I give Orchid Boutique...
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4.9
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Orchid Boutique Customer Care
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  • Customer service
#1434546
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I've been a client of Orchid for some years now; I did, at first, have some "issues" with my orders but when I took the time to understand their return policy and familiarized with their website and how the notifications work, and meant, everything changed. As...
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4.8
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Orchid Boutique Customer Care
#1427962
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Called Orchid Boutique, the girl said I ordered 12 items but was only sent 11. Then she said I only sent back 10 items. Super incompetent. I said no, I ordered 11, received 11 and sent 11 items back. (I have pictures of all 11 items in their packages with the return...
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Orchid Boutique Customer Care
#1109329
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I purchased two suits, neither fit.I tried to return them and they would not refund my money---Store credit only! Terrible online shopping policy. I had to argue with them on the phone and eventually got 1/2 of my $ back, but now I am forced to use my $125 of store...
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1.0
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Orchid Boutique Customer Care
#1095211
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