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Ordered 11 items. Was sent all items and they didn't fit right and looked way better quality online. Sent all 11 items back by the date (30 days from order). Was only refunded $696.81 from an order of $808.80. Called Orchid Boutique, the girl said I ordered 12 items...
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#1109329
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I purchased two suits, neither fit. I tried to return them and they would not refund my money---Store credit only! Terrible online shopping policy. I had to argue with them on the phone and eventually got 1/2 of my $ back, but now I am forced to use my $125 of store...
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1.0
#1095211
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I purchased some bikinis from their new brand Maylana and they are seriously really great. I am impressed because the price is really low for the excellent quality the product have. The fit is great too but what I recommend is going a size up since this brand tend to...
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5.0
#959098
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I purchased a one piece from Agua Bendita I needed for a vacation to Mexico. I dind't notice the availability message and though it wasn't going to arrive on time. I called the customer service line and tell them I needed it to be shipped asap. They told me the suit...
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4.9
I liked
  • Customer service
#959026
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Just call me Web Camim. I'm so frustrated by the lack of professionalism this so called legitimate online shopping company has shown me. The service I received was horrible. I ordered a swimsuit. The first problem is it arrived late. The second problem, it was nothing...
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#731554
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I was doing some online browsing for nice swimwear for my girlfriend and saw a good deal on Orchid Boutique with free shipping so figured I would give it a shot. I ordered a couple items (bikini and a one piece suit) from Orchid Boutique and they never arrived at my...
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2.7
#705505
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I bought a suit from this company thinking that I was getting free shipping, and could send it back if it didn't fit. I knew that I would have to pay return shipping (which normally is a deal breaker for me when internet shopping, but was having a hard time finding a...
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1.0
#543854
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I bought a defective swimsuit from The Orchid Boutique, Miami, Florida on-line. I mailed the swimsuit back for a refund, and the only thing they will offer is to refund me for the top only $125 and return the bottom (no good that does me), or replace the top and...
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#428341
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Pissed Consumer is not a strong enough description of how I feel about Orchid Boutique... I am a returning customer, second time only (thank god) and will never order from them again, even if my order meant a cure for cancer...and i am quite the humanitarian! They have...
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#236701
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I urge you not to use the swimwear online site- The Orchid Boutique. Their customer service and policies are horrible! They are only open from 9-5:30 which is odd for a retailer, their return policy is teh worst I've seen for a mail order/internet company at 15...
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Anonymous
Mayra Jimenez - Owner, The Orc

Dear Client, We deeply regret any inconvenience we may have caused you, and would like to kindly clarify some points with you. Our hours of operation are M-F from 9-7pm EST...

#234888
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